Author, Poet and Creative Writing Teacher
Who I am
In this policy whenever you see the terms ‘I’, ‘Me’ or ‘My,’ it refers to Maria Stephenson (Author, Poet and Creative Writing Teacher) and Facilitator of Creative Writing Courses and Retreats. I have been established as a Creative Writing Teacher since April 2013.
What information do I collect about you?
I only collect information about you that I need:
- to provide the service you have requested, this will include a sign up to a course or free subscription to news and events
- To keep you informed as a reader of forthcoming publications that may interest you
The personal information I collect may include:
- Your name including title
- Email address and phone number
- A record of any correspondence between us
- Details of any transactions you carry out via my website (PayPal will hold your secure details)
- Your contact preferences
When I ask for your personal information, I will explain why we need it and direct you to this policy.
How will I use the information I collect?
I will only use your information for the purpose you provided it for or have given me prior consent for. This may include:
- To process your booking or online purchase
- To send you information about the writing courses and events that may be of interest to you
- To send you other information you may be interested in, e.g. book publications
How I share your information
I never share your personal information with any third party or external organisations for any purpose other than those detailed below. I work with carefully selected service providers who carry out some functions on my behalf. These service providers will act on my instructions and adhere to the EU GDPR (General Data Protection Regulations). These include:
- I use a bulk email distributor (MailChimp) for any e-news. Your information is stored securely and is password protected.
- I use PayPal to process online payments
I ensure that any transfer of data is done securely, in accordance with best practice and in accordance with GDPR (General Data Protection Regulation).
I will never sell or pass your personal data to a third party for marketing purposes. I will only use your data myself for marketing if you have given me permission.
How I store your data and keep it secure
I take all reasonable steps to ensure your data is kept secure. I hold personal data in electronic and paper form.
I will keep your information only for as long as I need it to provide you with the goods, services or information you have requested. All electronic information is password protected.
This policy was last updated on 16 November 2018
How to contact me
By email: email@example.com
By phone: 07464 310998
Through my website: www.mariastephenson.com
Terms and Conditions
Distance Learning Creative Writing Courses
I offer a 30 day money back guarantee. If for any reason, you decide you do not wish to continue with the course you have purchased, you must inform me in writing, by e-mail, within exactly 30 days of the purchase date. It will be necessary for me to deduct £30 to cover the Paypal and Administrative fee. Your refunded payment may take up to 14 days to be credited back to your PayPal account.
Plan B Option for Distance Learning Courses
The Plan B options include three writing extract critiques. (500 words of prose or 50 lines of poetry) These will be done in correspondence with 3 thirty minute telephone tutor consultations at a mutually convenient time at weeks 8, 16 and 24.
Classroom Based Courses (30 weeks)
I will only offer a refund if a participant decides during the first session that they do not wish to continue. In that instance, I will refund half the fee paid. This offsets the fact that a place will have been taken up and covers admin and the first session materials.
Manuscript Appraisal Service
The fee and wordage will be agreed prior to commencement of the work. The entire fee must be paid at the time of submission and turnaround of manuscripts will be a maximum of one calendar month.
Re-read rates can be negotiated.
Once payment has been received for this service, a questionnaire will be sent.
When this has been returned, the poem will be returned by email for approval within seven days.
When it has been approved, it will be framed, packaged and despatched by post within three working days.
Retreats and On-Off Courses
All deposits paid by prospective participants are non-refundable, unless an event is cancelled by the facilitator or the venue.
Terms and Conditions of Booked Poetry Sessions (Senior Authors and Poets)
In the event of a cancellation, if forty eight hours notice is not given then I will invoice for half the activity fee.
If I arrive at the venue to carry out the activity, without notification, I will invoice for the entire activity fee.
For health and safety reasons, I require a member of staff to be present throughout the activity.
Proceeding with our prearranged booking constitutes acceptance of these terms.
If any clarification is needed in respect of the above terms and conditions, please do not hesitate to contact me.
I have enhanced DBS clearance, Qualified Teacher Status and Public Liability Insurance. I am a member of the Author's Society.